Bitrate's Services
I specialise in the tools listed below. However, my projects usually involve connecting all sorts of weird and wonderful industry-specific software. Fortunately, most apps use standardised methods to communicate under the hood. Regardless of your industry, I can figure out how to make the pieces fit together and work seamlessly for you.
Zoho One
A bundle of 45+ apps that can run your entire business!
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Zoho One is a bundle of 45+ business apps with the main one being their famous CRM. All the apps are included in one price and cover basically everything any business needs to operate, from sales and marketing tools to accounting and HR. Instead of juggling five different subscriptions that don't talk to each other, you get one system that handles it all.
What's a CRM?
Have you ever called up a company and had to re-explain your situation when you literally already told them yesterday? Chances are they don't have a CRM (or aren't using it well)!
A CRM (Customer Relationship Management) tool keeps track of every customer, every conversation, and every sale in one place. It's the best way to make sure everyone in your team can see what's going on across the business. A CRM setup well will make you look like you're all over it when your clients call you (even if you're not🤣)!
What if I need a custom app?
Even though Zoho One has lots of apps, sometimes you just need something a bit more custom. However, building from scratch is a long (and expensive!) process. Zoho Creator lets you quickly build an app to handle the more unique parts of your business.
How else can we customise Zoho?
Zoho caters all sorts of businesses, so at some point you'll want to customise their apps to fit your unique needs or add in some extra automation to save you time.
Thankfully, Zoho has a coding language called Deluge. We can use Deluge to integrate with other apps, automate calculations, create smart notifications and whatever else you can think of, it's super powerful.
If you've ever thought, "I wish the system could just do this automatically" Deluge is how we make that happen.
n8n
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If you're not using Zoho but want to create a fancy automation involving multiple apps, n8n is your answer. It can even be "self-hosted", which means you control your data and have unlimited usage.
And! n8n is also fantastic for building AI agents!
Most people have used an AI chatbot before, but imagine having a digital assistant that grinds through tedious, repetitive work 24/7 without complaining or needing coffee breaks. With n8n, even while you sleep, it's still hard at work processing documents, updating databases, generating reports or sending personalised emails.
Shopify
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Over the years, I've built many e-commerce stores using Shopify. It's a fantastic platform, easy enough for anyone to use, but powerful when you need it to do something fancy.
I'm possibly the world's worst graphic designer! So I work with AJ from Left Creative to handle the design side and make your store look beautiful. That lets me focus on what I do best, the systems automation and integration that happens behind the scenes.
E-commerce can get surprisingly complicated: inventory syncing with suppliers, shipping integrations, customer data flowing to your accounting software, shipping pricing rules that actually make sense.
I'll handle all the invisible plumbing that keeps your store running smoothly while you focus on selling.
Self-Hosting
Save $$$ by eliminating monthly subscriptions
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Are your monthly software subscriptions starting to pile up? Remember when you used to pay once and actually own your software?
Cloud-based software has real advantages when you're growing fast. It's easy to sign up, and you get flexibility without worrying about servers or updates. But most apps charge per user per month, and some add excess usage fees on top! As you grow, those bills can spiral quickly.
Self-hosted software runs on your own server and gives you much more control. The software is often free, and while there's some upfront cost for a server and setup, that investment pays for itself surprisingly quickly when you eliminate monthly subscriptions.
I can help you figure out which subscriptions are worth keeping and which could be replaced with self-hosted alternatives that do the same job for a fraction of the cost.
Custom API Development
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You may have heard about APIs. They're a standardised method of letting different software apps talk to each other. When business folks talk about “integration”, they usually mean an API.
Whilst many of the apps you already use will have an API you can take advantage of, sometimes you need to build your own custom API. You might want to give your retailers a live feed of inventory levels or let your clients price jobs on the fly with the latest pricing.
Whatever the use case, I can build you a fast, secure, and reliable API to let your systems directly interact with the outside world automatically in real time.
Cybersecurity Audits
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Unfortunately, cybersecurity is just something we all have to take seriously these days. Not just because we don't want to get hacked, but increasingly because clients are demanding that you meet certain security standards in order to bid for their business.
I conduct Essential 8 cybersecurity audits to help you understand where you're at with security and where you could improve.
The Essential 8 framework is best described as:
"If you just do these 8 simple things, you won't be perfectly secure, but you'll be better than the vast majority of your competitors.